Knowing how to communicate with high impact starts with understanding the key terms and principles.
A
- Accessibility
- Active Listening
- Agility (project management)
- Algorithm
- Alt Text
- Analytics (for web and social media)
- Artificial Intelligence
- Assistive Technology
- Asynchronous Communication
- Attention-grabber
B
C
- Call-to-action (presentations)
- Callout (writing)
- CamelCase (writing)
- Case Study
- Chunking (information)
- Chronological Résumé
- Closing (letter)
- Cloud Storage
- Combination Résumé
- Comprehensive Editing
- Copyright
- Cover Letter
- Creative Résumé
- Cross-cultural Communication
- Curriculum Vitae (CV)
- Cybervetting
D
- Data Visualization
- Decode
- Default Styles
- Demographics
- Deontological Ethics
- Desktop Publishing
- Didactic Delivery
- Differentiation (branding)
- Direct Approach
- Disinformation
- Downward Communication
E
- Elevator Pitch
- Email Etiquette
- Emoji
- Empathy
- Enclosures (business letter)
- Encode
- Equity
- Ethos
- Exigence
- Extemporaneous Delivery Method (speech)
- External Communication
F
- Figure of Speech
- Freespeaking
- Freewriting
- Functional Résumé
G
- Gatekeeper (information)
- Gemba Walk
- Gestures
- Globalization
- Greenwashing
- Group Think
H
- Haptics
- Hard Skill
- Hierarchy of Needs
- Highlighting
- HTML
I
- Impromptu Delivery Method (speech)
- Indirect Approach
- Inflection
- Infographic
- Information Design
- Inside Address (business letter)
- Internal Communication
- Interpersonal Communication
- Intellectual Property
- Intonation
J
- Jargon
- Journalistic Questions
K
- Kerning
- Keyword
- Kinesics
L
- Lateral Communication
- Leadership Communication
- Leading
- Likert Scale
- Line Length
- Logos
M
- Memorandum
- Memorized Delivery Method (speech)
- Misinformation
- Modifier
N
- Networking
- Neurodiversity
- Noise
O
- Occupational Values
- Oculesics
- Online Presence
- Organizational Chart
P
- Parallel Structure
- Pathos
- Picture Superiority Effect
- Pitch
- Postures
- Power Dynamic
- Primary Audience
- Primary Research
- Problem Statement
- Prominence
- Proxemics
- Proximity
- Psychographics
- Public Domain
- Public Perception
- Public Relations
Q
- Qualitative Research
- Quantitative Research
R
- Readability
- Receiver
- Résumé
- Rhetor
- Rhetoric
- Rhetorical Appeals (rhetorical triangle)
- Rhetorical Device
- Rhetorical Situation
- Road Map (speech)
S
- Salutation (letter)
- Sans Serif (font)
- Salutation (business letter)
- Satisfice
- Scannable Résumé
- Screen Reader
- Screen Sharing
- Scripted Delivery Method (speech)
- Search Engine Optimization (SEO)
- Search Engine Results Page
- Secondary Audience
- Secondary Research
- Self-talk
- Serif (font)
- Server
- Sender
- Signal-to-Noise Ratio
- Signature (letter)
- Signposts (speech)
- Slide Deck (presentation)
- Soft Skill
- Stakeholder
- Subject Matter Experts (SME)
- Syllogism
- Synchronous Communication
T
- Tertiary Audience
- Tone
- Transactional Communication
- Transition Statements (speech)
U
- Upward Communication
- Usability Testing
- User
- User-centered
V
- Value Proposition
- Video Résumé
- Virtue Ethics
- Visualize (design)
W
- Webinar
- White Paper
- Word Picture
- Word Processing